Garage Doors & Fireplaces in Research Triangle

Wow Heather and Michelle worked magic!! Within an hour a gentlemen came and showed us where the battery pack was right before a major storm. They had every right to say we don't have any open appointments but they didn't they came right out. The customer service is top notch such caring and wonderful people! I'm so grateful!!! I can not thank Heather, Michelle and Todd enough!! Thank you for caring!!

I had the pleasure of buying a garage door and had a great time working with Greg Moore. He did what he promised to do and on time. He sent a quote after I met with him at the show room/ distribution warehouse where I saw exactly the garage door I wanted. The installation went perfect and Greg came afterwards to be sure I was satisfied. They offered a price close to two other firms but I trusted this company. There are many garage door companies that rip you up off (I had that happen). We love our door and glad we bought from Southern Fireplace and Garage in Charlotte!

Needed routine maintenance on our gas fireplace before the really cold weather gets here. Excellent customer service from start to finish. Jordan in the office was friendly and professional and got us on the schedule within a matter of days. The technician that came out was also friendly and professional. I would recommend this team for any job, small or large.

The team at Southern Fireplace and Garage door had my fireplace up and running in less than an hour after it hadn't been used in years. Very professional and helpful!

Efficient and courteous responsiveness and scheduling (Heather), and excellent work correcting a problem with my garage door sensors (Aaron). Also got welcome maintenance tips during the visit. Garage door operation is commonly taken for granted, until you have a problem. Southern F & G Door does what it takes to satisfy its customers.